Terms and Conditions

The following Terms and Conditions apply to the use of this website as well as all transactions conducted through the site.

Privacy Policy

The Christian James Privacy Policy governs the use of personal information that you may submit to through this Web site.

Personal Information

Personal information such as, your name, address, email and phone number will only be used to complete your order, inform you of special sales events or promotions for new products.

We do not share your details with any third party, unless required to complete your order, e.g. providing your address to Australia Post to deliver of your order.

Consumer Agreement

Christian James provides services to you subject to the following terms and conditions. Use of our site implies acceptance of the terms and conditions.

Shipping & Delivery

At this time, we ship all merchandise to you via standard post using Australia Post within Australia. Express post is charged according to Australia Post rates and we do not guarantee next day delivery as this will be reliant on the Australia Post delivery times.

We request you ensure you enter the correct delivery address, otherwise it can delay you receiving your new merchandise. Entering the correct address is your responsibility. Christian James will not be held accountable for incorrect delivery details.

Items will be processed and provided to Australia Post during standard business days as Australia Post does not operate over the weekend.

Return Policy

Returns & Cancellations

We are confident you will find your new purchase of high quality and to your satisfaction. Albeit, if you do feel as though you need to return the item due to change of heart, you can return the item for a full refund within 30 days of the original purchase date.

Please contact us prior to sending the item back via the contact us page, for the return shipping address, or if you need any assistance or have other enquiries.

NOTE: You will be responsible for the cost of returning the product to us.

Ay returned items except for faulty goods, must be in the same condition as they were sent out and returned with proof of purchase and the product must not have been worn, washed or ironed. We will check the returned product and if we find the item does not meet the requirements as set out, we reserve the right to refuse a refund and will send the product back.